Hawaii insurance commissioner complaints. The department received points for displaying complaint data but the complaint ratio reports would be more useful for consumers if they separated complaints by each insurance type. Consumers should use the above insurance complaint form to submit a complaint about a pbm. In some cases a resolution is possible without filing a formal complaint with the division.
Please call 808 586 2790 between 745 am 430 pm monday through friday. This division receives all complaints against agents or insurers. Appropriate disciplinary actions are taken by the compliance and enforcement branch when necessary.
Filing a complaint related to health insurance. Reporting of insurance fraud. The insurance division is responsible for overseeing the insurance industry in the state of hawaii which includes insurance companies insurance agents self insurers and captives.
The consumer services division is the investigative arm of the hawaii insurance commissioner and attempts to ensure fair and equitable dealings between insurers agents and policyholders regarding all insurance transactions. The complaintinquiry form can be obtained by clicking on the form name. This form should be typed and mailed to.
Issues licenses examines the fiscal condition of hawaii based companies reviews rate and policy filings investigates insurance related complaints. Review the instructions and mail completed form to. If you do not receive a response from the insurance division within 30 45 days please call the insurance division at 808 586 2790.
Pharmacy benefit manager complaint form. To report suspected insurance fraud call the insurance fraud investigation branch hotline at 808 587 7416 or complete and send a suspected fraudulent claim referral form to the branch. Many state insurance commissioners will have a complaint form available to download or fill out online.
You may e mail the completed form and any accompanying. Hawaii insurance division complaintinquiry form when a complaint is filed with the insurance division the compliance and enforcement branch conducts an investigation to assure compliance with the applicable statutes and rules. This form is only for use by a pharmacy or its representative and is only for complaints pertaining to maximum allowable cost mac issues including appeals of mac payment amounts.
First go to your state insurance commissioners web site and find out what the process is to file a complaint.