Hawaiian airlines refunding tickets. Consumers who bought tickets for travel on a hawaiian airlines flight scheduled to operate to or from the united states and whose flight was canceled or subject to a significant schedule change without being issued a refund. This browser does not support pdfs. It is not clear if tickets purchased after that date will fall under any free waiver policy.
Passengers who bought nonrefundable tickets usually dont get a refund or travel voucher if the flight is still operating and the schedule hasnt been significantly changed the dot said. It may take 7 14 business days for your credit card company to post your refund to your account. But i waited because i preferred a refund for the 50 one way basic economy ticket and wanted a firsthand look at the refund process.
Passengers with tickets issued prior to march 10 2020 with upcoming travel scheduled between today and april 30 2020 are granted a one time change to their itinerary without incurring change or cancel fees. The clarification specifically states that covid 19 is not an excuse for holding passengers money. The term hawaiian ticket stock means tickets which are identified with hawaiians carrier code 173 as part of the ticket serial number.
While not every ticket is refundable we are committed to refunding all eligible tickets within 20 business days for cash purchases and 7 business days for credit card purchases. You can get in touch with hawaiian airlines via email. The obligation of airlines to provide refunds including the ticket price and any optional fee.
Hawaiian issued tickets only. Would you like to make a request. The opening for a refund arrived in my inbox late monday.
Hawaiian airlines 717 photo courtesy of hawaiian airlines. American airlines refund processing time. The suit looks to cover all us.